Terms of service.
Last updated November 8, 2026.
These terms apply to purchases and requests made on SurplusWorldElectronics.com. SurplusWorldElectronics.com is operated by Surplus World Electronics, 1969 Rutgers University Blvd, Lakewood, NJ 08701, phone 848-240-8797, email sales@surplusworldelectronics.com. By placing an order you agree to these terms.
What we sell
- All devices are refurbished, not new. Each one is tested before it ships, and its grade describes cosmetic wear only. The grade, specifications and price of each option are shown on its product page.
- Product names are trademarks of their owners. Devices are not sold or endorsed by their manufacturers.
- Stock on the site updates as units sell. If an item sells out after you order, we'll contact you and refund it in full.
Prices and payment
- Prices are in US dollars and shown on each product page. Online orders are charged when you check out.
- Cards (Visa, Mastercard, American Express and Discover) are processed by Stripe. We never see or store your card number.
- Bulk orders and wholesale pricing are quoted separately in writing, and the written quote states its own price, payment and shipping terms.
- Sales tax is added where the law requires it.
Shipping
Online orders ship free to US addresses, within 1 business day for in-stock items, with tracking emailed to you. See Shipping.
Warranty, returns and refunds
- 30-day warranty: if a device fails within 30 days of delivery, we repair or replace it.
- 30-day returns: you can return an order within 30 days of delivery for a refund of the device price, in the condition we shipped it, with its charger. The buyer pays return shipping. Contact us first and we'll send the return details.
- Longer returns: where offered at checkout, a 90-day return window can be added for $9.95 per device.
- Refunds go back to the card used, after we receive and check the return.
Full details: Warranty and returns.
Selling devices to us
Offers to buy your devices are made in writing after we review your list. We pay after the devices arrive and we count them against your list; the amount, payment method and timing are written in your offer.
Our AI assistant
Sara, the chat assistant on this site, is an AI. Her answers come from our live stock and these policies, but she can make mistakes; the product page, your order confirmation and written quotes are what count.
Liability
To the extent the law allows, our responsibility for any order is limited to repairing, replacing or refunding the device you bought. Nothing in these terms limits rights you have under consumer protection law.
Contact and changes
Questions about these terms: sales@surplusworldelectronics.com or 848-240-8797, Monday to Friday, 9 AM to 5 PM ET. These terms are governed by the laws of New Jersey. If we change them, the new version applies to orders placed after it is posted here.